Cancel The Order

After the order payment is successful, the user can check the order status in the account order details

You can cancel your order within 30 minutes of placing your order.

After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.

Refund Time

The refund amount will be credited back to your payment account within 1-2 business days.

Please be patient, thank you.

Delivery date is 8-15 business days

This includes an order processing time of 1-3 business days and shipping time is 7-12 business days.

Cleaning method for collar stay

Before washing, you’ll want to check the label or product instructions to determine how to wash.

If the collar stay is stained or dusty, it can be hand washed with warm water and a mild detergent. When washing in cold water, avoid using bleach or strong detergents to prevent damage to the material.

When washing, gently wipe the surface of the collar stay with a soft brush or toothbrush to remove stains and dust.

After washing, rinse with clean water and leave to dry or air dry. Avoid using high temperature drying or exposure to the sun, so as not to cause deformation or damage to the material.

Wearing method for collar stay

First, unfold the collar stay to find the right size and shape. Typically a collar stay will have a front and a back, the front will be smoother and the back will have some rough edges.

Position the collar stay in the desired position and slowly push it onto the neckline or tie, making sure the collar stay fits smoothly into the neckline or tie without protrusion or skewing.

If the collar stay is longer, it can be trimmed to a proper length so that it fits the neckline or tie better.

Throughout the process, make sure the collar stay is not twisted or bent, or it may become deformed or damaged.